Complaints And Feedback
At Yellaka, we value your feedback and are committed to providing the best possible experience for our clients and stakeholders. Whether you have a suggestion for improvement, a complaint about our services, or simply want to share your thoughts with us, we welcome your input. Please use the form below to submit your feedback, and our team will address it promptly.
Complaints Handling Process
We take all complaints seriously and have a structured process in place to address them effectively. When you submit a complaint, here’s what you can expect:
Acknowledgment
Upon receiving your complaint, we will acknowledge it promptly, usually within 24 hours.
Investigation
Our team will thoroughly investigate your complaint to understand the issue and gather relevant information.
Resolution
We will work to resolve your complaint as quickly as possible and will keep you informed of our progress throughout the process.
Feedback
Once your complaint has been resolved, we may follow up with you to gather feedback on the handling of your complaint and ensure your satisfaction.
