Email Us

info@yellaka.au

Call Us

+61 475 683 926

Complaints and Feedback

At Yellak, we value your feedback and are committed to providing the best possible experience for our clients and stakeholders. Whether you have a suggestion for improvement, a complaint about our services, or simply want to share your thoughts with us, we welcome your input. Please use the form below to submit your feedback, and our team will address it promptly.

Complaints Handling Process

We take all complaints seriously and have a structured process in place to address them effectively. When you submit a complaint, here’s what you can expect:

Acknowledgment

Upon receiving your complaint, we will acknowledge it promptly, usually within 24 hours.

Investigation

Our team will thoroughly investigate your complaint to understand the issue and gather relevant information.

Resolution

We will work to resolve your complaint as quickly as possible and will keep you informed of our progress throughout the process.

Feedback

Once your complaint has been resolved, we may follow up with you to gather feedback on the handling of your complaint and ensure your satisfaction.

Complaints & Feedback

Please use the form below to submit your feedback, including complaints, suggestions, or general comments. Your feedback is invaluable to us and helps us continuously improve our services. To raise any concerns or give us feedback, you may call or email us.

Complaints & Feedback

To raise any concerns or give us feedback, you may call, email us or complete our feedback form below:

We're Here to Listen

Your feedback helps us identify areas for improvement and ensures that we continue to provide the highest quality of service to our clients. Thank you for taking the time to share your thoughts with us. We look forward to hearing from you.